Refund & Return Policy

At HavenCart LLC, customer satisfaction is a priority.

Return Eligibility

Items may be returned within 30 days of delivery, provided they are unused, in original

condition, and in original packaging.

Non-Returnable Items

Certain items such as personal care products, clearance items, or customized products may not be

eligible for return.

Refund Process

Once the returned item is received and inspected, we will notify you of the approval or rejection

of your refund. Approved refunds will be processed to the original payment method within 5–10

business days.

Shipping Costs

Return shipping costs may be the responsibility of the customer unless the return is due to a

defective or incorrect item.

Damaged or Incorrect Items

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with

supporting evidence.

Amazon Orders

For purchases made through Amazon, returns and refunds are subject to Amazon’s return

policies and procedures.

Contact

For any return or refund inquiries, please contact our support team through the Contact Us page.